Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Freehand Video Productions (“we”, “us”, “our”) collects, uses and protects your information when you use our website.

This website is operated by Wright Films Ltd, based in the United Kingdom.

By using this website, you agree to the collection and use of information in accordance with this policy.

Who We Are

Freehand Video Productions is a trading name of Wright Films Ltd.

Website: www.freehand.co.uk

If you have any questions about this Privacy Policy or your personal data, you can contact us at:

Email: info@freehand.co.uk
Phone: 01483 200111

What Information We Collect

We may collect and process the following information:

Information you provide directly

Your name
Email address
Phone number
Company name
Any information you submit via contact forms or email

Information collected automatically

When you visit the website, certain information may be collected automatically, including:

IP address
Browser type and version
Device information
Pages visited and time spent on the website
Referring websites
General usage and analytics data

How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotes or information about our services
Improve our website and services
Monitor website performance and visitor behaviour
Maintain website security
Comply with legal obligations

We only process personal data where we have a lawful basis to do so under UK GDPR.

Contact Forms

When you submit a form through our website, the information you provide is sent securely through the Wix platform and may also be delivered to us by email.

We use this information only for the purpose of responding to your enquiry or discussing our services.

We do not sell or rent your personal information to third parties.

Analytics and Cookies

This website uses cookies and similar technologies to improve user experience and analyse website traffic.

We use:

Google Analytics
Wix analytics and website tools

These services may collect anonymised information about how visitors use the website.

You can control or disable cookies through your browser settings.

For more information about how Google uses data, visit: Google Privacy & Terms

Wix Hosting

Our website is hosted by Wix.com. Wix may store data through secure databases, servers and applications protected by industry-standard security measures.

For more information, see: Wix Privacy Policy

Data Retention

We keep personal information only for as long as necessary to:

respond to enquiries,
maintain business records,
comply with legal or tax obligations,
or resolve disputes.

Your Rights

Under UK data protection law, you have the right to:

request access to your personal data,
request correction of inaccurate information,
request deletion of your information,
object to certain types of processing,
withdraw consent where applicable,
lodge a complaint with the Information Commissioner’s Office (ICO).

You can learn more at: ICO Website

Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

Security

We take reasonable technical and organisational measures to protect your information from unauthorised access, misuse or disclosure.

However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.